Thursday 22 September 2011

Cannot pin Netsupport Manager to taskbar in Windows 7

I access some Windows Server boxes via Netsupport Manager at work. I'd like to pin this app to the taskbar, but as it has the word "Support" in the title Microsoft have explicitly excluded this.

I would have enjoyed attending the product management meeting at Microsoft where the decision to exclude any apps with "Support" in the name was made. I hope they had tea and nice biscuits!

To lift this slightly baffling restriction, you can amend the following registry key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\FileAssociation\AddRemoveNames


It will probably look like this:

SETUP.EXE;INSTALL.EXE;ISUNINST.EXE;UNWISE.EXE;UNWISE32.EXE;ST5UNST.EXE;MSOOBE.EXE;LNKSTUB.EXE;CONTROL.EXE;SUPPORT;WERFAULT.EXE;WLRMDR.EXE;GUESTMODEMSG.EXE;MSIEXEC.EXE;DFSVC.EXE;WUAPP.EXE;


Mine now looks like this:


SETUP.EXE;INSTALL.EXE;ISUNINST.EXE;UNWISE.EXE;UNWISE32.EXE;ST5UNST.EXE;MSOOBE.EXE;LNKSTUB.EXE;CONTROL.EXE;WERFAULT.EXE;WLRMDR.EXE;GUESTMODEMSG.EXE;MSIEXEC.EXE;DFSVC.EXE;WUAPP.EXE


And I can now pin NetSupport.

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